Privacy Policy

“Personal data” refers to any data or information from which an individual may be directly or indirectly identified (“Personal Data”). When we provide our website, products or services, we need to process Personal Data. For example, when you access and use our website, we may collect:

• Internet Protocol (IP) address
• Location information (as determined from your IP address)
• Internet activity information (usage information)
• Basic information you provide (name, telephone number, email address)
• Inquiry content when you use our online services

Purposes:

• Sales and material management
• Marketing and PR activities
• Customer relationship management
• Maintaining contact with potential business partners
• Providing service and support
• Visitor registration and safety
• Detecting cyber-attacks
• Understanding visitor habits and improving experience

We may rely on various legal grounds to process data: consent, legal obligations, contractual necessity, protection of vital interests, or legitimate interests balanced against your rights.

Personal Data may be accessed or transferred by Modern Auto and third parties such as affiliates, distributors, service providers, or government authorities where required by law.

We do not sell your personal data. When shared, Modern Auto ensures contractual and technical measures are in place to protect it.

Examples of sharing:

• Affiliates and subsidiaries: to operate and enhance our services.
• Distributors or dealers of BYD Sihanoukville: to provide related services such as booking test drives.
• Law enforcement and authorities: when legally required.

You generally have the right to request:

• Access to and a copy of your data
• Correction or updates
• Deletion in certain cases
• Restriction of processing in certain cases
• Data portability
• To object to processing, especially direct marketing

We will respond within the period required under applicable Cambodian law. If we cannot comply, we will inform you and provide reasons.

You may also opt out of promotional emails, texts, or calls by following the instructions provided in those communications.

If you would like to access, correct, or delete any Personal Data we hold about you, or exercise your data rights, please contact us:

• Phone: +855 99 485 868
• Email: info@bydglobalcambodia.com
• Address: National Highway 4, Quarter 1, Sihanoukville 180000, Cambodia

We will not store Personal Data longer than necessary for the stated purposes or as required by law or contract.

• Customer relationship: retained up to 1 year after the relationship ends.
• Requests or inquiries: retained up to 18 months unless a relationship is formed.

We will process Personal Data only for the purposes for which it was collected. If further processing is required, we will assess compatibility and inform you of new purposes before use.

We use cookies and similar technologies (pixels, tags, plugins) to:

• Remember user preferences
• Maximize the performance of our website
• Personalize content and offers
• Measure campaign effectiveness

You may refuse or delete cookies, though some functionality may be limited.

We maintain technical and organizational measures to protect data against loss, falsification, or unauthorized access. However, internet transmission is not fully secure. Once received, we apply strict controls to safeguard your data.

As a global company, your Personal Data may be transferred internationally. We comply with applicable data protection principles to safeguard your data during transfers.

We may update this Privacy Policy to reflect changes in our business or data protection requirements. Updates will be posted on our website with a revised “Last Updated” date. For significant changes, we will notify you in advance.

If you have any questions or concerns about this Privacy Policy, please contact us:

• Phone: +855 99 485 868
• Email: info@bydglobalcambodia.com
• Address: National Highway 4, Quarter 1, Sihanoukville 180000, Cambodia