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Frequently asked questions
Everything you need to know about buying, charging, servicing and owning a BYD electric vehicle in Cambodia. Can't find your answer? Our team is one message away.
Where can I see and test drive a BYD in Cambodia?
BYD vehicles are available at our authorised showrooms in Phnom Penh and Sihanoukville, including BYD City Mall, BYD Monivong, BYD Orkide, BYD Chbar Ampov and BYD Sihanoukville. Visit any showroom or book a test drive online and our team will arrange a time that suits you.
How do I book a test drive?
You can book a test drive directly through this website, by calling +855 099 485 868, or by messaging us on Facebook, Telegram or WhatsApp. Let us know which model you are interested in and your preferred showroom, and we will confirm your appointment.
Which BYD models are available in Cambodia?
Our line-up includes passenger models such as the ATTO 3, DOLPHIN, SEAL and SEALION, alongside a growing range of BYD commercial vehicles. New models continue to arrive — speak with our team to confirm current availability and specifications.
How far can a BYD travel on a single charge?
Driving range depends on the model, battery size and driving conditions. BYD EVs are built on the Blade Battery and e-Platform architecture for efficient real-world range suited to daily city driving and longer provincial trips. Ask our team for the exact range figures of the model you are considering.
How and where do I charge my BYD?
You can charge at home using a wall-box charger, or top up at our showroom and partner charging stations. BYD vehicles support both AC and fast DC charging. A live map of available charging stations is provided in the Ownership and Customer Support sections of this site.
How long does it take to charge?
Charging time depends on the charger type and the vehicle. A DC fast charger can bring most BYD models from a low charge to around 80% in well under an hour, while overnight AC home charging is ideal for starting each day with a full battery.
Is the Blade Battery safe?
Yes. BYD's Blade Battery uses ultra-stable lithium iron-phosphate chemistry and passed the industry's most demanding nail-penetration safety test without fire or smoke. It is engineered for long life, durability and peace of mind.
What warranty does BYD offer?
BYD provides a manufacturer's warranty covering the vehicle and a separate, longer-term warranty on the battery. Full warranty terms and coverage details are available from our Warranty Information page and your nearest showroom.
Where do I service and maintain my BYD?
All servicing and maintenance should be carried out at an authorised BYD service centre using genuine parts and trained technicians. This keeps your warranty valid and your vehicle performing at its best. See the Service & Maintenance page to book or learn more.
Do you offer financing or instalment plans?
Yes. We work with partner banks and financial institutions to offer financing and instalment options for both passenger and commercial vehicles. Visit our Finance page or speak with a showroom advisor to find a plan that fits your budget.
How do I get spare parts and accessories?
Genuine BYD parts and accessories are supplied through our authorised showrooms and service centres. Contact our customer support team and we will help you source the correct parts for your vehicle.
How can I contact BYD Cambodia for support?
Call us on +855 099 485 868, email info@modernautokh.com, or reach us through Facebook, Instagram, TikTok, Telegram, WeChat or WhatsApp. Our team is ready to help with sales, service and any questions about owning a BYD.
Still have a question?
Talk to our team about test drives, financing, charging and service — we're happy to help.